[pct-l] Ursack

[Jamie Hogan]

Luce, when producing BearVaults a full  inspection is conducted hourly on a
unit to see if there are any deviations from the specifications. If a
problem is noted the molding process is corrected and the units molded
since the last inspection are reground (not used).

We will not include wall thickness specifications...those are proprietary.
 Measuring wall thickness without destroying the unit requires a magnetic
thickness gage...something no customer will have.  The plastic blow molding
process is very different than metal fabrication.


On Mon, Apr 21, 2014 at 7:57 PM, Luce Cruz <lucecruz13 at gmail.com> wrote:

> On Apr 21, 2014 7:47 PM, "be hope" <bh.csuchico at gmail.com> wrote:
> >
> > ​Jamie,
> >
> > So BearVault will (may?) " ​inevitably hear" about a defective unit, but
> > there may be (many?) more defective units that never incounter a bear.
>  Can
> > BearVault include a specification sheet with a BearVault purchase in
> terms
> > of 1) wall thickness in inches and  mm plus 2)  a methodology for how a
> > hiker can test for proper wall thickness?  Those specifications  would be
> > nice to verify before heading to bear country.
> >
> > be hope, BearVault user.
>
> While the information you request is not what I consider unreasonable, I
> believe that each individual owner testing in the manner you describe is.
> The equipment cost alone would be prohibitive.
>
> I work in metal fabrication. Things are tested as x number out of a lot of
> y units. If you want to pay much more for something, each and every unit
> can be quality control checked, but that takes time. That way, the
> potential to complain about something unrelated to unit failure will ever
> present. (Hint: if things cost to much, people complain. If things fail to
> much, people complain. If  manufacturing output is to slow, people
> complain.  The happy medium for all three is usually the goal)
>
> Luce Cruz
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