[pct-l] bad customer service experience with Froggtoggs

[gschenk1 at roadrunner.com]

---- CHUCK CHELIN <steeleye at wildblue.net> wrote: 
> Good morning, All,
> 
> As someone who enjoyed a long and successful career managing the improvement
> of customer support at a large corporation, already well-reputed for
> excellent service, I believe the reply Nina received was inappropriate --
> even grim.

Hey Chuck,

It wasn't grim, it was ultra-light!

Gary