[pct-l] Recall of SPOT

[Mike Schaeffer]

I just got a call from SPOT.  I pleaded my case to them and they bought my 
story.  A new SPOT is on its way by Fed Ex to arrive the day before I leave. 
They are trusting me on the honor system to return the old SPOT.

I thought the timing was really bad announcing a recall on a Friday.  I didn't 
expect any help on the weekend.  It was a real surprise when he called on 
Saturday.  If the recall had been a day later, I wouldn't have had the SPOT in 
time and would have had to get it mailed to me somewhere in SoCal.  Now I'll 
have it the first night out on the trail.  That way from Lake Morena I can send 
home a message to my wife so she'll know I've hiked a whole day without being 
eaten by a bear or mountain lion, bitten by a rattlesnake, robbed by aliens, or 
had any other bad things happen.

Mike Schaeffer
AT '78
PCT '11



________________________________
From: Emily Mathews <emmat at yahoo.com>
To: Paul Robison <paulrobisonhome at yahoo.com>; Mike Schaeffer 
<chiefrat2006 at yahoo.com>
Cc: PCT List <pctlist at gmail.com>; "pct-l at backcountry.net" 
<pct-l at backcountry.net>
Sent: Fri, April 1, 2011 4:20:06 PM
Subject: Re: [pct-l] Recall of SPOT


Hi Mike,
 SPOT offered to configure the ESN # (I think that is what it is called) before 
shipping it .. but I am going on a 4 day shakedown hike on Sunday, so instead 
they will set the number over the phone when I get back.

It may help to ask them to do this for you before they send it.
Emily




________________________________
From: Paul Robison <paulrobisonhome at yahoo.com>
To: Mike Schaeffer <chiefrat2006 at yahoo.com>
Cc: Emily Mathews <emmat at yahoo.com>; PCT List <pctlist at gmail.com>; 
"pct-l at backcountry.net" <pct-l at backcountry.net>
Sent: Fri, April 1, 2011 12:22:16 PM
Subject: Re: [pct-l] Recall of SPOT

Can they send it to Julian or something?  Might be faster tha sending it to yur 
house and then from your house to you via resupply person

Sent from my iPod

On 2011-04-01, at 3:11 PM, Mike Schaeffer <chiefrat2006 at yahoo.com> wrote:

> That's encouraging.  SPOT tells me that they arelooking into expediting my 
> replacement.  I think they want to see if it is physically possible to ship me 

> another unit and have it arrive before my April 6 am plane flight to San 
>Diego.  
>
> My fingers are crossed.
> 
> Mike Schaeffer
> AT '78
> PCT '11
> 
> 
> 
> 
> ________________________________
> From: Emily Mathews <emmat at yahoo.com>
> To: PCT List <pctlist at gmail.com>; pct-l at backcountry.net
> Sent: Fri, April 1, 2011 1:21:07 PM
> Subject: Re: [pct-l] Recall of SPOT
> 
> I have one of these devices and just got off the phone with SPOT .. they are 
> expediting my replacement .. just another thing to do before the big hike!
> 
> Emily
> 
> 
> 
> 
> ________________________________
> From: PCT List <pctlist at gmail.com>
> To: pct-l at backcountry.net
> Sent: Fri, April 1, 2011 8:58:35 AM
> Subject: [pct-l] Recall of SPOT
> 
> Thanks Bob!
> 
> SPOT has sent an email to their customers, however I've sent an email
> to postholer.com journalists who's devices fell into the recall
> category. Fortunately, only 3 journalists had these bad devices.
> 
> -postholer
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