[pct-l] Warning to SPOT users who don't want to renew
Stewart Johns
stewfjohns at att.net
Sun Aug 22 12:44:33 CDT 2010
Cris J wrote:
If you do not intend to renew your subscription, you must contact them and
cancel. They have sneaked in an automatic renewal that they will charge you and
it is a whopping$162.93!!!
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According to spots terms and conditions from their site:
3.2 Renewal. All Plans automatically renew at the end of their Term for an
additional one (1) year Term unless you cancel by notifying SPOT as provided
in Section 3.4. Where required by law, Spot will provide you with advance
notice of the renewal of your Plan. All Service plans are pre paid plans.
3.4 Cancellation. To cancel your Service Plan, you must notify SPOT in
writing within thirty (30) days of the end of your Service Plan’s Term, or
within thirty (30) days of SPOT posting a change to this Agreement which you do
not accept. You must email your notice of cancellation to
customerservice at findmespot.com and provide your name, your address and the ESN
from the SPOT for which you want to cancel service (located in the battery
compartment, under the battery of your SPOT). You may call our customer service
center at SPOT at 1-866-OK1-SPOT (651-7768) to cancel or if you have questions.
You still must confirm in writing by sending an e-mail to
customerservice at findmespot.com.
http://www.findmespot.com/en/index.php?cid=1700&action=showEntry&data=391
I know, you didn't read the terms and conditions right? And they are being
sneaky for not telling you
upfront about the auto renewal right? Jeesh!
Doc Holilday
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