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[pct-l] RE: [CDT-L] Pur Hiker water filter



It has been my experience that you will get a much better response if you 
just play this little trick when sending a complaint into a company:

Compliment them or their product first, then put your compliant or demands 
afterward.  

Ego is a great motivator.

IMHO, 

Greg "Strider" Hummel
* From the PCT-L |  Need help? http://www.backcountry.net/faq.html  *

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