[pct-l] Leki trekking pole repair - thank you for your input!

[CHUCK CHELIN]

Good morning,

It’s great to hear that someone (else) gets great service from Leki, but
those stories make me even more peeved that my wife – the kindest and most
considerate person in the world – was targeted for shabby treatment.  She
asked Leki to SELL a pole section to her, and she said she would PAY for it
to be sent to Kennedy Meadows.  All the Leki person said was that nothing
could be done; she should buy a new set of poles.

Steel-Eye

-Hiking the Pct since before it was the PCT – 1965

http://www.trailjournals.com/steel-eye

http://www.trailjournals.com/SteelEye09/


On Tue, Apr 3, 2012 at 4:27 PM, Ingrid <happyplate09 at gmail.com> wrote:

> Dear PCT-L-ers,
>
> this is somewhat of a late reply, but I still wanted to say a big
> thank you to everyone who responded to my question about contacting
> Leki about my trekking poles.  Special thanks to Dr. Bob for supplying
> Renee's email address - I got a very prompt response, and a
> replacement section of my pole sent shortly afterwards!  Once I got
> through to them, Leki has great customer service!  My faith in them
> has been restored (and so have my hiking poles)!
>
> Again, thanks a lot, everyone!  :-)
>
> Ingrid /
> Happy Plate
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