[pct-l] Holes in our tent!

[Kevin Cook]

This is a brand new tent right? Call Ron. From what others' have said, I'm
sure he will take care of you. At the very least, he may know what's
happening if it is indeed your fault. He may have gotten a shipment of bad
materials. If so, he either knows and will replace the tent, or I'm sure he
wants to know so he doesn't send out anymore defective products.

Call them.

On Wed, Mar 9, 2011 at 10:41 PM, Hillary Schwirtlich <
hillary.schwirtlich at gmail.com> wrote:

> It says on their website that they don't refund tents that haven't been
> seam
> sealed by them (which we just did) and that rips and tears in the material
> are considered normal wear and tear and aren't covered by warranty. I don't
> know if this is normal wear and tear, but it is a rip in the material.
>
> Even if I did replace it, I would be worried that it would keep happening,
> unless I knew the cause and could avoid the holes.
>
> Maybe I'll try them just in case, but I don't really like returning stuff
> for reasons that might be my fault (well, except to REI... ahem... but this
> is a small business that I don't want to screw over). I just wish I knew
> how
> to avoid it!
>
> On Wed, Mar 9, 2011 at 10:26 PM, Alphabetsoup <alphabetsoupmmm at gmail.com
> >wrote:
>
> > If you bought the tent new (not scratch and dent), it should have
> warranty.
> > I would contact them and arrange for an exchange. I have the Lunar Solo,
> I
> > have used it a few times in wet windy conditions and have no problems to
> > report. They respond very quickly to E-mail inquiries.
> >
> > ~Paul A
> >
> >
> >
> > On Wed, Mar 9, 2011 at 9:07 PM, Hillary Schwirtlich <
> > hillary.schwirtlich at gmail.com> wrote:
> >
> >> Hey everyone,
> >>
> >> Just wondering if anyone has any experience with getting tiny holes in
> >> their tent.
> >>
> >> We set up and seam sealed our Six Moon Designs Lunar Duo. After we let
> >> it dry we turned on the sprinklers and got inside. It seems like
> >> between the seam sealing and putting on the sprinklers, a few tiny
> >> holes appeared. They range from the size of pinprick to maybe four
> >> times that size. We seam sealed those holes, let it dry again, and
> >> when we checked it again, there were tons more holes.
> >>
> >> This really worries me... Since we have a pretty tight budget, it took
> >> us a long time to decide to buy such an expensive tent. Its going to
> >> be our shelter for almost half this year. And its getting holes in it
> >> before we've even started. Are we going to have to worry about getting
> >> tiny holes the whole trip? Does anyone have experience with this?
> >>
> >> There isn't a pattern to the holes at all except that they only show
> >> up where a drop of water dried. Not all the places where water dried
> >> has holes, though.
> >>
> >> :(
> >>
> >> Hillary
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> >
> >
> >
> > --
> > *Alphabetsoup*
> > *~Soon to be PCT Thru-Hiker April 2011~*
> > * www.postholer.com/alphabetsoup*
> > *
> > *
> >
> >
> >
> >
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