[pct-l] Black Diamond Flick Lock

[Paul Bodnar]

On my Thru-hike last year my Black Diamond tips needed to be replaced after about 800 miles use.  The small backpacking store, Mountain Sports, in Chico, CA didn't have replacement tips.  The store called BD and they sent the store a lower replacement section and the store simply gave me the lower sections from another set of poles on the spot.  The cost for two lower sections including tips was just $20, I assumed this was at cost.  I was impressed with the store and with Black Diamond.  Not only did I get new tips, I also got new replacement sections for such a reasonable cost.  The replacement tips have lasted over 2000 miles.  I have not had any another problems with my BD poles.
 
Paul
 
Hikethru.com
PocketPCT
 
 
> I used Black Diamond Flicklock on my AT thru-hike in '08, and I was not
> impressed, nor happy with them. One pole section was bent severely by being
> caught between two rocks after only 100 miles on them. When I made it out
> of the woods and contacted BD, they tried to get me to send it to them, but
> that's not really a thru-hike friendly soluton. When I explained my
> situation and told them that LEKI takes care of its thru-hikers at no extra
> cost, they explained that the weren't LEKI and offered that I buy a
> replacement section and pay for shipping, which would have cost nearly as
> much as a replacement pole.
> 
> Basically, I liked the feel of them, but for reliability and customer
> service, I'd go with any other company, possible.
> 
> - Shawn