[pct-l] shoe replacement

[Kevin Renfrow]

Wow. That sounds like excellent customer service. I just got off the
phone with REI and they said they will ship to general delivery
addresses too.

-Kevin
http://www.hikingwithcrohns.com/

On Thu, Apr 21, 2011 at 8:31 PM, Diane Soini of Santa Barbara Hikes
<diane at santabarbarahikes.com> wrote:
> Wow, I didn't know they would ship to GD! That's awesome! I figured
> I'd have to ship to some real address when I ordered. Zappos did ship
> to VVR for me and bless them, when I didn't make it to VVR and had no
> luck getting VVR on the phone to forward the shoes to my house,
> Zappos took care of it and credited my account (no idea if they
> actually retrieved the shoes or not--actually, no idea if the shoes
> ever got to VVR since the address for VVR didn't fit the number of
> lines in their order form, not even close.) They really do have great
> customer service.
>
>
> On Apr 21, 2011, at 8:00 PM, Ken Powers wrote:
>
>> Yes. Be sure to have them read back the address and the fact that
>> they are
>> shipping US Postal, not UPS.
>>
>> Love the service we have gotten from Zappos.
>>
>> Ken
>> ----- Original Message -----
>>
>> Any idea if Zappos will deliver to a general delivery address?
>>
>
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