[pct-l] big agnes

ecpg at peoplepc.com ecpg at peoplepc.com
Fri Jan 4 18:41:20 CST 2008


I have to report the reply to my email to them about my air core sleeping pad. This pad is an integral part of my UL cot/sleeping pad combo, without which I would not be sleeping on the ground anymore.

It sprung a terminal leak this fall, last trip out that I really needed it, fortunately. I have had this pad quite awhile and figured there was no hope that it was still under warrantee.

I was fully prepared to buy a new one as I have been very happy with its performance.
Imagine my surprise when they told me it has a lifetime warrantee and to just return it and they would either fix it for 10 dollars, or replace for free. I'm more than happy to spend $10 on a great piece of equipment.

Thans to Big Agnes and their great customer service.

"Sweet Goat Mama"
Carolyn Eddy
www.goattracksmagazine.com
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